SMART Majority
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Working with People with Disabilities

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  • This course is intense, challenging, and thorough. It opened my eyes to the work environment I am presenting. Melissa P.
  • It was a great experience for me and I enjoyed the various exercises. Timothy T.

Course Overview

This course aims to raise awareness about hiring people with disabilities in order to create a more inclusive work environment while leveraging the skills and knowledge that people with disabilities possess.

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15 Modules

80 Lessons

Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

Prepare to welcome people with disabilities into your workplace and learn how to interact with them. Identify and overcome barriers in the workplace and understand what job accommodation is and how it applies in your workplace.

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  • MODULE 1 • 3 LESSONS

    Course Overview


    • Learning Objectives + Exercise 1
    • Pre-Assignment
    • Pre-Course Assessment

  • MODULE 2 • 8 LESSONS

    Defining Terms


    • Defining Terms
    • What are Disabilities?
    • What are Disabilities? Part Two + Exercise 2
    • About Stereotypes + Exercise 3
    • About Stereotypes Part Two + Exercise 4
    • Some Common Phrases and the Stereotypes Behind Them
    • Making Connections + Exercise 5
    • Making Connections + Exercise 6

  • MODULE 3 • 2 LESSONS

    Misconceptions and Realities


    • Misconceptions and Realities
    • Misconceptions and Realities, Part Two

  • MODULE 4 • 7 LESSONS

    A Business Case


    • A Business Case
    • Getting Into It
    • Case Study Number One + Exercise 7
    • Case Study Number Two + Exercise 8
    • Case Study Number Three + Exercise 9
    • Case Study Number Four + Exercise 10
    • Summary

  • MODULE 5 • 8 LESSONS

    Dissecting Labels


    • Dissecting Labels
    • Giving Your Words Some Thought
    • Giving Your Words Some Thought, Part Two
    • Ground Rules
    • Being Practical
    • Being Practical Part Two
    • Mingle with Me
    • Using Sensitive Language

  • MODULE 6 • 6 LESSONS

    Barriers and Accessibility


    • Barriers and Accessibility
    • Barriers
    • Common Barriers
    • Introduction to Physical Accessibility
    • How to Remove Barriers
    • Case Studies + Exercise 11

  • MODULE 7 • 6 LESSONS

    The Cornerstones of Diversity


    • The Cornerstones of Diversity
    • About the Cornerstones
    • Knowledge
    • Understanding
    • Acceptance
    • Behaviour + Exercise 12

  • MODULE 8 • 2 LESSONS

    Pre-Assignment Review


    • Pre-Assignment Review
    • Pre-Assignment Review + Exercise 13

  • MODULE 9 • 5 LESSONS

    Encouraging Diversity by Hiring


    • Encouraging Diversity by Hiring
    • What Can We Ask
    • What Can the Candidate Expect?
    • What Do You Do
    • Do You Wait to Disclose

  • MODULE 10 • 6 LESSONS

    Appropriate Behaviour


    • Appropriate Behaviour
    • The Four Steps of the STOP Technique
    • Tips for Using STOP
    • Making Connections + Exercise 14
    • Making Connections + Exercise 15
    • Making Connections + Exercise 16

  • MODULE 11 • 10 LESSONS

    Communication Essentials for Disability Awareness


    • Communication Essentials for Disability Awareness
    • Ground Rules to Get Started, Part One
    • Ground Rules to Get Started, Part Two
    • Respecting Confidentiality, Part One
    • Respecting Confidentiality, Part Two
    • Sample Consent Form
    • Asking the Right Questions, Part One
    • Asking the Right Questions, Part Two
    • Sample Work Plan Information Request
    • Sending the Right Message

  • MODULE 12 • 8 LESSONS

    Communication Styles


    • Communication Styles
    • Making Connection + Exercise 17
    • Understanding Dichotomies
    • Advantages and Disadvantages
    • Dichotomies in Action + Exercise 18
    • Dichotomies in Action + Exercise 19
    • Dichotomies in Action + Exercise 20
    • Dichotomies in Action + Exercise 21

  • MODULE 13 • 11 LESSONS

    Critical Conversations


    • Critical Conversations
    • Introductory Elements
    • Getting the Conversation Started
    • A Basic Script
    • A Script for Mental Health Issues
    • A Script for Physical Disability Issues
    • Introduction
    • Treatment Questions
    • Functional Abilities
    • Education/Employment History
    • Conclusion

  • MODULE 14 • 4 LESSONS

    Accommodation and Adaptation


    • Accommodation and Adaptation
    • How Far Do You Go In Accommodation?
    • Knowing What is Required
    • Value of Job Shadows + Exercise 22

  • MODULE 15 • 5 LESSONS

    Personal Action Plan


    • Personal Action Plan
    • Starting Point + Exercise 23a
    • Where I Want to Go + Exercise 23b
    • How I Will Get There + Exercise 23c
    • Course Summary

  • MODULE 16 • 3 LESSONS

    WRAPPING UP


    • Recommended Reading List
    • Post-Course Assessment
    • Digital Workbook Submission

Further Your Learning Journey

Connect your SMART Mind. SMART Body. and SMART Soul. Further your learning with other related resources and courses.

  • Communication Strategies

    Communication Strategies

  • Critical Thinking

    Critical Thinking

  • Collaboration

    Collaboration