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Delegation: The Art Of Delegating Effectively

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Course Overview

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.

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Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

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  • MODULE 1 • 4 LESSONS

    COURSE OVERVIEW


    • Learning Objectives + Exercise 1
    • Pre-Assignment Background
    • Pre-Assignment Background
    • Pre-Course Assessment

  • MODULE 2 • 5 LESSONS

    WHY DELEGATE


    • Why Delegate
    • Advantages and Disadvantages of Delegating + Exercise 2
    • More on Delegation
    • Delegation Do's and Don'ts
    • Self-Assessment + Exercise 3

  • MODULE 3 • 8 LESSONS

    WHAT IS DELEGATION


    • What is Delegation
    • Delegation Definitions
    • Four Basic Steps to Delegation
    • Levels of Delegation
    • Breaking Down the Model
    • Guidelines for Success
    • What to Delegate
    • Lateral Delegation

  • MODULE 4 • 2 LESSONS

    PRE-ASSIGNMENT REVIEW


    • Pre-Assignment Review
    • Pre-Assignment Review

  • MODULE 5 • 4 LESSONS

    PICKING THE RIGHT PERSON


    • Picking the Right Person
    • Demonstrated Skill
    • Employee Motivation
    • Matching Skills and People

  • MODULE 6 • 6 LESSONS

    THE DELEGATION MEETING


    • The Delegation Meeting
    • Delegation Assignment Steps - Step One
    • Delegation Assignment Steps - Step Two + Step Three
    • Delegation Assignment Steps - Step Four
    • Delegation Assignment Steps - Step Five + Step Six
    • Delegation Assignment Steps - Step Seven + Step Eight

  • MODULE 7 • 4 LESSONS

    PUTTING IT INTO PRACTICE


    • Putting it into Practice
    • Case Study
    • Activity + Exercise 4
    • Steps for a Delegation Meeting

  • MODULE 8 • 5 LESSONS

    GIVING INSTRUCTIONS


    • Giving Instructions
    • Three Types of Instructions
    • Requests
    • Suggestions
    • Preparing Instructions + Exercise 5

  • MODULE 9 • 3 LESSONS

    MONITORING DELEGATION


    • Monitoring Delegation
    • Why Should You Monitor Delegation
    • How Do You Monitor

  • MODULE 10 • 12 LESSONS

    PRACTICING DELEGATION


    • Practicing Delegation
    • Decision One
    • Your Employees
    • How Do You Monitor + Exercise 6
    • Decision Two + Exercise 7
    • Decision Two + Exercise 8
    • Decision Two + Exercise 9
    • Decision Three
    • Decision Three + Exercise 10
    • Decision Three + Exercise 11
    • Decision Four + Exercise 12
    • Decision Five + Exercise 13

  • MODULE 11 • 6 LESSONS

    GIVING FEEDBACK


    • Giving Feedback
    • The Ingredients of Good Feedback
    • Characteristics of Effective Feedback
    • Case Studies + Exercise 14
    • Case Studies + Exercise 15
    • Case Studies + Exercise 16

  • MODULE 12 • 2 LESSONS

    BECOMING A GOOD DELEGATOR


    • Becoming a Good Delegator
    • Characteristics of Effective Delegators

  • MODULE 13 • 4 LESSONS

    A PERSONAL ACTION PLAN


    • A Personal Action Plan
    • Starting Point + Exercise 17a
    • Where I Want to Go + Exercise 17b
    • How I Will Get There + Exercise 17c

  • MODULE 14 • 4 LESSONS

    WRAPPING IT UP


    • Summary
    • Recommended Reading List
    • Post-Course Assessment
    • Digital WorkBook Submission

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