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Business Ethics for the Office

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Course Overview

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

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Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

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  • MODULE 1 • 3 LESSONS

    COURSE OVERVIEW


    • Learning Objectives +Exercise 1
    • Pre-Assignment
    • Pre-Course Assessment

  • MODULE 2 • 6 LESSONS

    WHAT ARE ETHICS?


    • What are Ethics?
    • Defining Ethics and Morals + Exercise 2
    • The Grey Area
    • Values Identification Step One: Identifying Your Values + Exercise 3
    • Values Identification Step Two: Defining Your Values + Exercise 4
    • Values Identification Step Three: Put It All Together + Exercise 5

  • MODULE 3 • 3 LESSONS

    TAKING YOUR MORAL TEMPERATURE, PART ONE


    • Taking Your Moral Temperature, Part One
    • Case Studies + Exercise 6a
    • Case Studies + Exercise 6b

  • MODULE 4 • 2 LESSONS

    WHY BOTHER WITH ETHICS


    • Why Bother with Ethics
    • Ethical Behaviour

  • MODULE 5 • 7 LESSONS

    KOHLBERG’S SIX STAGES


    • Kohlberg’s Six Stages
    • The Six Stages and Three Levels, Part One
    • The Six Stages and Three Levels, Part Two
    • Different Levels for Different Situations
    • Identifying Stages: Scenario One + Exercise 7a
    • Identifying Stages: Scenario Two + Exercise 7b
    • Identifying Stages: Scenario Three + Exercise 7c

  • MODULE 6 • 6 LESSONS

    SOME OBJECTIVE WAYS OF LOOKING AT THE WORLD


    • Some Objective Ways of Looking at the World
    • An Introduction to Philosophy
    • Applying Philosophical Approaches: Scenario One + Exercise 8a
    • Applying Philosophical Approaches: Scenario Two + Exercise 8b
    • Applying Philosophical Approaches: Scenario Three + Exercise 8c
    • Applying Philosophical Approaches: Scenario Five + Exercise 8e

  • MODULE 7 • 8 LESSONS

    WHAT DOES ETHICAL MEAN


    • What Does Ethical Mean
    • Merck Pharmaceuticals, Part One
    • Merck Pharmaceuticals, Part Two
    • Decision Analysis +Exercise 9a
    • Decision Analysis: Perspective One + Exercise 9b
    • Decision Analysis: Perspective Two + Exercise 9c
    • Decision Analysis: Perspective Three + Exercise 9d
    • Decision Analysis: Perspective Four + Exercise 9e

  • MODULE 8 • 5 LESSONS

    AVOIDING ETHICAL DILEMMAS


    • Avoiding Ethical Dilemmas
    • Some Easy Strategies
    • Case Studies: Scenario One + Exercise 10a
    • Case Studies: Scenario Two + Exercise 10b
    • Case Studies: Scenario Three + Exercise 10c

  • MODULE 9 • 2 LESSONS

    PITFALLS AND EXCUSES


    • Pitfalls and Excuses
    • Common Pitfalls

  • MODULE 10 • 5 LESSONS

    DEVELOPING AN OFFICE CODE OF ETHICS


    • Developing an Office Code of Ethics
    • Are You Ready
    • Sample Codes of Ethics
    • Making Connections + Exercise 11
    • Your Code of Ethics + Exercise 12

  • MODULE 11 • 4 LESSONS

    ETHICAL ISSUES FOR BUSINESS


    • Ethical Issues for Business
    • Fundamental Ethical Issues for Business
    • 22 Keys
    • Pre-Assignment Review + Exercise 13

  • MODULE 12 • 9 LESSONS

    BASIC DECISION-MAKING TOOLS


    • Basic Decision-Making Tools
    • The Three-Phase Model
    • The Problem-Solving Model
    • Another Perspective
    • Phase One
    • Phase Two
    • Phase Three
    • Solution Planning Worksheet
    • The Problem-Solving Toolkit

  • MODULE 13 • 6 LESSONS

    ETHICAL DECISION-MAKING TOOLS


    • Ethical Decision-Making Tools
    • Three Types of Tools
    • Advanced Processes
    • The Potter Box
    • The Kidder Process
    • Case Study + Exercise 14

  • MODULE 14 • 3 LESSONS

    DILEMMAS WITH COMPANY POLICY


    • Dilemmas with Company Policy
    • Common Dilemmas
    • The Third Option

  • MODULE 15 • 6 LESSONS

    DILEMMAS WITH CO-WORKERS


    • Dilemmas with Co-Workers
    • Potential Dilemmas
    • Case Studies: Scenario One + Exercise 15a
    • Case Studies: Scenario Two + Exercise 15b
    • Case Studies: Scenario Three +Exercise 15c
    • Case Studies: Scenario Four + Exercise 15d

  • MODULE 16 • 4 LESSONS

    DILEMMAS WITH CLIENTS


    • Dilemmas with Clients
    • Potential Dilemmas
    • Making Connections + Exercise 16
    • Making Connections + Exercise 17

  • MODULE 17 • 7 LESSONS

    DILEMMAS AND SUPERVISORS


    • Dilemmas and Supervisors
    • Dilemmas with Your Supervisor
    • Dilemmas with Your Supervisor: Plan A
    • Dilemmas with Your Supervisor: Plan B, Part One
    • Dilemmas with Your Supervisor: Plan B, Part Two
    • Dilemmas with Your Supervisor: Plan C
    • Dilemmas as a Supervisor + Exercise 18

  • MODULE 18 • 2 LESSONS

    WHAT TO DO WHEN YOU MAKE A MISTAKE


    • What to Do When You Make a Mistake
    • Six-Step Plan

  • MODULE 19 • 4 LESSONS

    TAKING YOUR MORAL TEMPERATURE, PART TWO


    • Taking Your Moral Temperature, Part Two
    • Case Studies Revisited + Exercise 19a
    • Case Studies Revisited + Exercise 19b
    • A Look Back + Exercise 20

  • MODULE 20 • 5 LESSONS

    PERSONAL ACTION PLAN


    • Personal Action Plan
    • Starting Point + Exercise 21a
    • Where I Want to Go + Exercise 21b
    • How I Will Get There + Exercise 21c
    • Course Summary

  • MODULE 21 • 3

    WRAPPING IT UP


    • Recommended Reading List
    • Post-Course Assessment
    • Digital Workbook Submission

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