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Generation Gap Closing the Gap in the Workplace

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Course Overview

There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they’d like to stay at work.

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Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

However, the labor force continues to put in hard work and lots of strategies to find the right people to fill vacancies and to be able to serve their customers. This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.

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  • MODULE 1 • 4 LESSONS

    COURSE OVERVIEW


    • Learning Objectives + Exercise 1
    • Pre-Assignment: Question One
    • Pre-Assignment: Question Two
    • Pre-Course Assessment

  • MODULE 2 • 4 LESSONS

    HISTORY IN BRIEF


    • History in Brief
    • Naming the Generations
    • How It Came To Be
    • Additional Considerations

  • MODULE 3 • 7 LESSONS

    FINDING COMMON GROUND


    • Finding Common Ground
    • Common Ground
    • The Role of Generations in Teams
    • What’s the Underlying Issue
    • Case Study: What It Means to be a Gen Y Leader, Part One
    • Case Study: What It Means to be a Gen Y Leader, Part Two
    • Case Study Questions + Exercise 2

  • MODULE 4 • 4 LESSONS

    SILENTS, BOOMERS, X’ERS, Y’S, MILLENNIALS, AND GEN Z


    • Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z
    • Speaking Across Generations, Part One
    • Speaking Across Generations, Part Two
    • Exploring the Generations’ Times + Exercise 3

  • MODULE 5 • 4 LESSONS

    RECRUITING THAT BRIDGES THE GAP


    • Recruiting that Bridges the Gap
    • Recruiting is an Adventure + Exercise 4
    • Benefitting the Masses, Part One
    • Benefitting the Masses, Part Two + Exercise 5

  • MODULE 6 • 4 LESSONS

    PRE-ASSIGNMENT REVIEW


    • Pre-Assignment Review
    • Pre-Assignment: Question One + Exercise 6
    • Pre-Assignment: Question Two
    • Generalisations + Exercise 7

  • MODULE 7 • 3 LESSONS

    CREATIVE SOLUTIONS


    • Creative Solutions
    • Knowing What You Want
    • Having It All
    • Making Connections + Exercise 8

  • MODULE 8 • 6 LESSONS

    THE VALUE OF PLANNING


    • The Value of Planning
    • Succession Planning in a Nutshell
    • Making Connections + Exercise 9
    • Coaching and Mentoring, Part One
    • Coaching and Mentoring, Part Two
    • Making Connections + Exercise 10

  • MODULE 9 • 4 LESSONS

    DEVELOPING TARGETED RETENTION STRATEGIES


    • Developing Targeted Retention Strategies
    • Making Connections + Exercise 11
    • Pulling Things Together, Part One + Exercise 12a
    • Pulling Things Together, Part Two + Exercise 12b

  • MODULE 10 • 3 LESSONS

    WHAT WE REALLY WANT


    • What We Really Want
    • Filling in the Gaps + Exercise 13
    • What’s the Plan + Exercise 14

  • MODULE 11 • 4 LESSONS

    A PERSONAL ACTION PLAN


    • A Personal Action Plan
    • Starting Point + Exercise 15a
    • Where I Want to Go + Exercise 15b
    • How I Will Get There + Exercise 15c

  • MODULE 12 • 5 LESSONS

    WRAPPING IT UP


    • Summary
    • Recommended Reading List
    • Post-Course Assessment
    • Digital Workbook Submission
    • How It Came To Be

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