background

Managing Pressure and Maintaining Balance

SIGN UP FOR FREE TODAY

Course Overview

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth.

background

Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

This course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

background
  • MODULE 1 • 4 LESSONS

    COURSE OVERVIEW


    • Course Overview
    • Learning Objectives + Exercise 1
    • Pre-Assignment
    • Pre-Course Assessment

  • MODULE 2 • 9 LESSONS

    UNDER PRESSURE


    • Under Pressure!
    • Understanding Pressure + Exercise 2
    • Costs to the Employee
    • Costs to the Employer
    • Costs to Society
    • Benefits of Creating Balance + Exercise 3
    • Pre-Assignment Review
    • What the Statements Meanbr
    • What the Statements Mean Part Two

  • MODULE 3 • 16 LESSONS

    GETTING TO THE HEART OF THE MATTER


    • Getting to the Heart of the Matter
    • Identifying Your Pressure Points
    • What Are Your Pressure Points + Exercise 4
    • Creating an Action Plan
    • Pressure Point One + Exercise 5
    • Pressure Point One + Exercise 6
    • Pressure Point Two + Exercise 7
    • Pressure Point Two + Exercise 8
    • Pressure Point Three + Exercise 9
    • Pressure Point Three + Exercise 10
    • Getting Prepared
    • SPIRIT
    • Considering Our Resources
    • Asking for Help
    • Asking for Help
    • Making Connections + Exercise 11

  • MODULE 4 • 16 LESSONS

    EMOTIONAL INTELLIGENCE


    • Emotional Intelligence
    • The Seven Human Emotions
    • The Seven Human Emotions Part Two
    • What Do Emotions Tell Us
    • Summary
    • The Emotional Map
    • Plutchik's Wheel of Emotions
    • Validating Emotions in Others
    • Technique Two: SOLER
    • Communication Tips and Tricks
    • Words of Wisdom
    • What is Optimism
    • Making the Shift
    • What is Pessimism
    • Words of Wisdom
    • Resilience

  • MODULE 5 • 10 LESSONS

    COPING TOOLKIT


    • Coping Toolkit
    • Building the Stress Management Kit + Exercise 12
    • What is Anger
    • Controlling Our Response
    • The Five Dimensions of Anger
    • Making Connections + Exercise 13
    • Expressing Yourself
    • I Messages
    • The Assertive Formula
    • Making Connections + Exercise 14

  • MODULE 6 • 7 LESSONS

    GETTING ORGANIZED


    • Getting Organized
    • Why Prioritize?
    • Identifying the Must-Do List
    • Getting Help
    • Doing It + Exercise 15a
    • Doing It + Exercise 15b
    • Doing It + Exercise 15c

  • MODULE 7 • 5 LESSONS

    A PERSONAL ACTION PLAN


    • A Personal Action Plan
    • Starting Point + Exercise 16a
    • Where I Want to Go + Exercise 16b
    • How I Will Get There + Exercise 16c
    • Summary

  • MODULE 8 • 3 LESSONS

    WRAPPING IT UP


    • Recommended Reading List
    • Post-Course Assessment
    • Digital Workbook Submission

Further Your Learning Journey

Connect your SMART Mind. SMART Body. and SMART Soul. Further your learning with other related resources and courses.

  • Communication Strategies

    Communication Strategies

  • Critical Thinking

    Critical Thinking

  • Active Listening

    Active Listening