SMART Majority
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Managing the Virtual Workplace

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Course Overview

Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. There are big benefits to today’s virtual workplace, but there can be big challenges, too.

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Knowledge Checks

Digital Workbook

Certificate

Tutor Support

Course Value $350

Course Description

This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.

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  • MODULE 1 • 4 LESSONS

    LEARNING OBJECTIVES + EXERCISE 1


    • Learning Objectives + Exercise 1
    • Pre-Assignment, Part One
    • Pre-Assignment, Part Two
    • Pre-Course Assessment

  • MODULE 2 • 5 LESSONS

    DEFINING THE VIRTUAL WORKPLACE


    • Defining the Virtual Workplace
    • The New Workplace
    • Advantages to Businesses
    • Advantages to Employees
    • There are Disadvantages

  • MODULE 3 • 15 LESSONS

    CREATING VIRTUAL WORKPLACE PROGRAMS


    • Creating Virtual Workplace Programs
    • Building a Virtual Workplace Strategy
    • Strategic Vision
    • Integration with Existing Policies
    • Telework Options
    • Costs and Reimbursements
    • Responsibility and Accountability
    • Resources
    • Pre-Assignment Review
    • Setting up Employees for Telework
    • Starting Slow
    • Managing Performance
    • Keeping in Touch
    • Making Connections + Exercise 2

  • MODULE 4 • 4 LESSONS

    TECHNOLOGY TIPS AND TRICKS


    • Technology Tips and Tricks
    • The Latest and Greatest + Exercise 3
    • Choosing the Right Tools
    • Making it Work

  • MODULE 5 • 15 LESSONS

    BUILDING VIRTUAL TEAMS


    • Building Virtual Teams
    • The Stages of Team Development
    • Stage One: Forming
    • Stage Two: Storming
    • Stage Three: Norming
    • Stage Four: Performing
    • Stage Five: Adjourning
    • Making Connections + Exercise 4
    • Choosing the Virtual Team
    • Making the Best of an Assigned Team
    • Strategies for Success
    • Encourage Communication, Part One
    • Encourage Communication, Part Two
    • Encourage Communication, Part Three
    • Model the Way

  • MODULE 6 • 8 LESSONS

    LEADING VIRTUAL TEAM MEETINGS


    • Leading Virtual Team Meetings
    • Scheduling and Conducting Team Meetings
    • Things to Consider
    • Setting Expectations
    • Choosing the Time and Place
    • Conducting the Meeting
    • Following Up
    • Test Driving + Exercise 5

  • MODULE 7 • 2 LESSONS

    WORKING WITH CROSS-CULTURAL TEAMS


    • Virtual Leadership Strategies
    • Overcoming Barriers + Exercise 6

  • MODULE 8 • 3 LESSONS

    VIRTUAL LEADERSHIP STRATEGIES


    • Virtual Leadership Strategies
    • Making Connections + Exercise 7
    • Debrief

  • MODULE 9 • 5 LESSONS

    A PERSONAL ACTION PLAN


    • A Personal Action Plan
    • Starting Point + Exercise 8a
    • Where I Want to Go + Exercise 8b
    • How I Will Get There + Exercise 8c
    • Summary

  • MODULE 10 • 3 LESSONS

    WRAPPING IT UP


    • Recommended Reading List
    • Post-Course Assessment
    • Digital Workbook Submission

Further Your Learning Journey

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